The role Consumer Commissions can play in awarding compensation where banks fail to exercise due diligence

A recent order by the District Consumer Disputes Redressal Commission in Nagpur has highlighted an often-overlooked legal remedy for cyber fraud victims. In a significant ruling, the Commission directed ICICI Bank to refund over Rs 5.18 lakh to a woman who lost Rs 6.93 lakh in a FedEx parcel scam, holding the bank guilty of […]